{"id":1515,"date":"2025-12-20T23:45:44","date_gmt":"2025-12-20T23:45:44","guid":{"rendered":"https:\/\/weboh.us\/newmetrovision\/?page_id=1515"},"modified":"2025-12-20T23:48:31","modified_gmt":"2025-12-20T23:48:31","slug":"accessability-statement","status":"publish","type":"page","link":"https:\/\/weboh.us\/newmetrovision\/accessability-statement\/","title":{"rendered":"Accessability Statement"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#dbedf0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#1c7684&#8243; hover_enabled=&#8221;0&#8243;]<\/p>\n<h1 style=\"text-align: center;\">Metro Vision Accessibility Statement<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;http:\/\/weboh.us\/newmetrovision\/wp-content\/uploads\/2020\/08\/insurance.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; hover_enabled=&#8221;0&#8243;]<\/p>\n<p class=\"western\" style=\"line-height: 0.17in; margin-top: 0in; margin-bottom: 0in; background: #ffffff;\"><span style=\"background: transparent;\"><b>Effective Date: 12-1-2025 <\/b><\/span><\/p>\n<p class=\"western\" style=\"line-height: 0.17in; margin-top: 0in; margin-bottom: 0in; background: #ffffff;\"><span style=\"background: transparent;\"><b>Contact Information:<br \/> Metro Vision<br \/> Phone: (586) 286-7200<br \/> Fax: (586) 286-4144<br \/> Email: metrovision@sbcglobal.net<br \/> Location: <\/b><span color=\"#000000\" style=\"color: #000000;\"><b>39087 Garfield Road, <\/b><\/span><b>Clinton Township, Michigan<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>1. Our Commitment<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Metro Vision is committed to making our website, services, and physical location accessible and usable for everyone, including people with disabilities.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">We believe that every person should be able to access eye care, shop for eyewear, request information, schedule an appointment, and communicate with our team with dignity and independence. This Accessibility Statement explains the steps we take \u2014 and continue to take \u2014 to support that goal.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">If you are having difficulty using any part of our website or services for any reason, please contact us. We are here to help.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>2. Web Accessibility Standards<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Metro Vision aims to follow widely recognized accessibility guidelines, including the Web Content Accessibility Guidelines (WCAG) published by the World Wide Web Consortium (W3C). The WCAG guidelines define three levels of accessibility: A, AA, and AAA. <\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Examples of accessibility considerations include:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Text legibility and contrast.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Use of readable font sizes.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Keyboard-friendly navigation.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Descriptive text alternatives (\u201calt text\u201d) for meaningful images.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Clear form labels and instructions.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Predictable navigation and page structure.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Avoiding content that flashes rapidly.<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">We continually review our site content \u2014 including new pages, promotions, special offers, and product highlights (such as Wiley X\u00ae, Xperio\u00ae, prescription eyewear, and first responder programs) \u2014 to improve usability for all visitors.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>3. Assistive Technology Compatibility<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Our website is designed to be compatible with common assistive technologies, including:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Screen readers.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Screen magnifiers.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Voice recognition and voice input tools.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Keyboard-only navigation.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Adjusted color\/contrast browser settings.<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">If you use assistive technology and find that any part of our site is not working for you, please let us know which tool you\u2019re using (for example, screen reader name and browser) so we can understand the issue and improve accessibility.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>4. Accessible Communication Options<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Metro Vision provides multiple contact options so you can reach us in the way that works best for you:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\"><b>Phone:<\/b><\/span><span size=\"4\" style=\"font-size: large;\"> (586) 286-7200<br \/> You may call us to request information, ask questions about products, confirm insurance participation, or schedule\/reschedule an appointment.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\"><b>Fax:<\/b><\/span><span size=\"4\" style=\"font-size: large;\"> (586) 286-4144<br \/> You may fax medical forms, prescriptions, authorization requests, or written communications.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>Email:<\/b><\/span><span size=\"4\" style=\"font-size: large;\"> metrovision@sbcglobal.net<br \/> You may request product information (for example, Wiley X\u00ae safety eyewear, Xperio\u00ae Sun Lenses, pediatric eyewear, or specialty lenses) or ask questions about our services in writing.<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">We will make reasonable efforts to communicate with you in a way that accommodates your needs. If you require documents in an alternative format (large print, high-contrast PDF, etc.), please request it.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>5. In-Office Accessibility<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">We want our physical location in Clinton Township, Michigan to be accessible and welcoming for all patients and visitors. Reasonable accessibility features may include:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Ground-level or ramped entry whenever possible.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Space to accommodate mobility devices.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Assistance with frame selection and fitting if you have limited mobility or vision.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Staff support with form completion upon request.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Verbal explanation of exam procedures and results for patients with low vision or reading difficulty.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Pediatric-friendly and family-assisted care during eyewear fittings.<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">If you need assistance navigating the office, transferring to exam equipment, reading printed materials, or understanding your prescription, please let our staff know when you arrive or call in advance so we can be prepared to assist you.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>6. Ongoing Efforts to Improve<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Accessibility is not a one-time project \u2014 it\u2019s an ongoing practice.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Metro Vision reviews:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Website layout and navigation.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Text alternatives for product and service images.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">Color contrast and text readability in banners, promotions, and pop-ups.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">New content, such as special offers for first responders, new lens technology (e.g. Xperio\u00ae polarized sun protection), and safety eyewear messaging (e.g. Wiley X\u00ae ballistic-rated eyewear).<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">As we update, expand, or redesign parts of our website or in-office materials, we work toward better clarity, better usability, and better access for all.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>7. Your Feedback Matters<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">We welcome feedback from patients, caregivers, family members, disability advocates, and assistive technology users. You are an important part of helping us maintain accessibility and dignity in care.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">If you experienced a barrier, or if something on our website was hard to use, please tell us:<\/span><\/p>\n<ul>\n<li>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">What page or service you were trying to access.<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0in;\"><span size=\"4\" style=\"font-size: large;\">What problem you encountered (for example, \u201ccouldn\u2019t tab to the submit button,\u201d \u201ctext too low contrast,\u201d \u201cimage had no description,\u201d etc.).<\/span><\/p>\n<\/li>\n<li>\n<p style=\"line-height: 100%; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">What device, browser, or assistive technology you were using.<\/span><\/p>\n<\/li>\n<\/ul>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">This information helps us identify, diagnose, and correct accessibility issues quickly.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>8. How to Contact Us About Accessibility<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">For accessibility questions, accommodation requests, or to report an access issue, please contact:<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>Metro Vision \u2013 Accessibility Support<\/b><\/span><span size=\"4\" style=\"font-size: large;\"><b><br \/> <\/b><\/span><span size=\"4\" style=\"font-size: large;\"><b><span style=\"background: transparent;\">Phone: (586) 286-7200<br \/> Fax: (586) 286-4144<br \/> Email: metrovision@sbcglobal.net<br \/> Location: <\/span><\/b><\/span><span color=\"#000000\" style=\"color: #000000;\"><span size=\"4\" style=\"font-size: large;\"><b><span style=\"background: transparent;\">39087 Garfield Road, <\/span><\/b><\/span><\/span><span size=\"4\" style=\"font-size: large;\"><b><span style=\"background: transparent;\">Clinton Township, Michigan<\/span><\/b><\/span><span size=\"4\" style=\"font-size: large;\"> Please include \u201cAccessibility Request\u201d in the subject line if you email us. We will review your message and respond using your preferred communication method whenever possible (phone, email, or fax).<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>9. Third-Party Content<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Our website may reference or link to third-party services and brands (for example, lens manufacturers like Xperio\u00ae \/ Essilor, safety eyewear brands like Wiley X\u00ae, or optical financing and insurance portals). We do not control the accessibility of those external websites or tools.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>10. Commitment to Equal Access<\/b><\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">Metro Vision does not discriminate based on disability in the provision of services, pricing, product access, appointment availability, or communication. Every patient is entitled to safe, respectful, high-quality vision care \u2014 including eye exams, prescription eyewear, sun protection, safety eyewear, pediatric frames, and specialty lenses.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\">If you believe you have been denied equal access to service because of a disability, please contact us immediately using the information above.<\/span><\/p>\n<p style=\"line-height: 100%; margin-top: 0.19in; margin-bottom: 0.19in;\"><span size=\"4\" style=\"font-size: large;\"><b>Thank you for choosing Metro Vision. Our goal is simple: clear vision, safe vision, and accessible vision \u2014 for everyone in the Detroit community.<\/b><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#dbedf0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#1c7684&#8243; hover_enabled=&#8221;0&#8243;] Metro Vision Accessibility Statement [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_image src=&#8221;http:\/\/weboh.us\/newmetrovision\/wp-content\/uploads\/2020\/08\/insurance.jpg&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221;][et_pb_text _builder_version=&#8221;4.5.6&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; hover_enabled=&#8221;0&#8243;] Effective Date: 12-1-2025 Contact Information: Metro Vision Phone: (586) 286-7200 Fax: (586) 286-4144 Email: metrovision@sbcglobal.net Location: 39087 Garfield [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-1515","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/pages\/1515","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/comments?post=1515"}],"version-history":[{"count":3,"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/pages\/1515\/revisions"}],"predecessor-version":[{"id":1520,"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/pages\/1515\/revisions\/1520"}],"wp:attachment":[{"href":"https:\/\/weboh.us\/newmetrovision\/wp-json\/wp\/v2\/media?parent=1515"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}